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Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

InnovateTech Solutions
Fort Worth
Estimated Salary
USD 45.000 – USD 55.000
Live Update
27 Juli 2026
Deadline
27 Jul 2027

Job Description

Join our dynamic IT team as a Junior IT Support Specialist and launch your career in technology! InnovateTech Solutions is seeking motivated entry-level professionals to deliver exceptional technical support to our growing client base. This role offers hands-on experience with modern IT infrastructure while working alongside industry experts who are dedicated to your professional growth.

We provide comprehensive training, mentorship programs, and a collaborative environment where your problem-solving skills will shine. If you're passionate about technology and eager to build a solid foundation in IT, this is your perfect starting point.

Responsibilities

  • Provide Tier 1 technical support for hardware, software, and network issues
  • Install, configure, and troubleshoot desktop/laptop systems
  • Manage user accounts and access permissions across company systems
  • Document technical procedures and maintain support ticket logs
  • Assist with cybersecurity best practices implementation
  • Collaborate with senior team members on infrastructure projects
  • Deliver user training on new technologies and systems

Qualifications

  • Associate's degree in IT, Computer Science, or related field
  • Basic knowledge of Windows/macOS operating systems
  • Familiarity with networking fundamentals (TCP/IP, DNS)
  • Strong troubleshooting and problem-solving abilities
  • Excellent written and verbal communication skills
  • CompTIA A+ or similar certification preferred
  • Ability to lift 30 lbs for equipment handling
  • Valid driver's license for occasional client site visits

Required Skills

Technical Support Hardware Troubleshooting Network Fundamentals Windows OS macOS IT Documentation User Training CompTIA A+

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