Job Description
Launch your tech career in NYC with our comprehensive paid training program! TechCorp Solutions is seeking motivated individuals for our immediate-hire Junior IT Support Specialist role. No prior experience required – we provide all training needed to thrive in a fast-paced tech environment. Enjoy competitive salary, benefits, and clear growth path within our Manhattan headquarters.
Perfect for recent graduates and career changers eager to build foundational IT skills while earning. Join our collaborative team and gain hands-on experience with hardware/software troubleshooting, network administration, and cybersecurity fundamentals.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document technical procedures and maintain asset inventory
- Collaborate with senior engineers on complex system upgrades
- Deliver exceptional customer service to internal stakeholders
- Participate in 12-week paid certification training program
- Adhere to IT security protocols and compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Pass background check and pre-employment screening
- Commitment to completing 40-hour training program