Job Description
Join our dynamic team at NexusTech Solutions, a cutting-edge IT firm transforming businesses through innovative technology. We're seeking passionate entry-level IT professionals to launch their careers in Los Angeles' thriving tech hub. This hybrid role offers mentorship, hands-on experience, and a clear path to growth within our collaborative environment. Enjoy competitive benefits, flexible work arrangements, and opportunities to work with industry-leading clients.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate asset inventory
- Collaborate with senior engineers on system upgrades and migrations
- Monitor security protocols and assist with basic cybersecurity tasks
- Train end-users on new technology implementations
- Participate in after-hours on-call rotation (rotational schedule)
Qualifications
- Associate's degree in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of Windows/macOS operating systems and Active Directory
- Familiarity with networking fundamentals (TCP/IP, DNS, DHCP)
- Strong troubleshooting skills with hardware/software issues
- Excellent written and verbal communication abilities
- CompTIA A+ certification or similar preferred
- Proficiency with Microsoft Office 365 and cloud platforms
- Valid California driver's license (required for occasional client visits)