Job Description
Join our dynamic team at TechSolutions Inc. as an entry-level IT Support Specialist! We're urgently hiring motivated individuals in Oklahoma City to deliver exceptional technical support to our growing client base. This is your chance to launch a rewarding career in technology with comprehensive training and mentorship. Enjoy competitive pay, full benefits, and a collaborative environment where your growth matters.
Responsibilities
- Provide remote and on-site technical support for hardware/software issues
- Diagnose and resolve network connectivity problems
- Assist with system installations, upgrades, and maintenance
- Document all technical procedures and incidents
- Collaborate with senior team members on complex troubleshooting
- Train users on new technologies and best practices
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work independently and in a team environment
- Customer service experience a plus
- Valid driver's license for occasional on-site visits