Job Description
Launch your tech career with our comprehensive paid training program! TechGrow Solutions Inc. is seeking motivated individuals with no prior experience for our IT Support Trainee position. We provide hands-on training in network administration, cybersecurity basics, and help desk operations while you earn. Join our collaborative team in sunny San Diego and gain industry-recognized certifications at no cost to you.
What We Offer:
- 6-week paid training program with certified instructors
- Comprehensive health benefits and 401(k) matching
- Career advancement opportunities to senior IT roles
- Modern office in downtown San Diego
- Annual stipend for certification renewals
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide tier-1 technical support to internal employees
- Document IT processes and incident reports
- Assist with network monitoring and security protocols
- Collaborate with senior engineers on complex projects
- Participate in cross-departmental tech initiatives
- Complete certification requirements during training
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication
- Willingness to learn technical concepts quickly
- Ability to work flexible hours including occasional weekends
- Valid California driver's license (for equipment transport)
- Pass background check and drug screening