Job Description
Launch your tech career with comprehensive paid training at TechForward Solutions! We're seeking motivated entry-level candidates to join our dynamic IT Support team in Fort Worth. No prior experience required – we provide industry-leading certification programs and mentorship from senior engineers. Enjoy competitive benefits, flexible work arrangements, and a clear growth path into cybersecurity or cloud infrastructure roles. Join 200+ professionals who started with us and now lead departmental initiatives!
Responsibilities
- Provide Tier 1 technical support via phone, email, and remote assistance
- Deploy and configure hardware/software across 500+ endpoints
- Monitor network security using SIEM tools and incident response protocols
- Document troubleshooting processes in knowledge base systems
- Collaborate with cross-functional teams on infrastructure projects
- Participate in bi-weekly skills development workshops
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy with Windows/macOS navigation
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment installations
- Pass background check and drug screening
- Valid Texas driver's license (for occasional site visits)