Job Description
Launch your tech career with our fully paid IT Support Trainee program! No experience required – we provide comprehensive training to transform beginners into certified IT professionals. Join our Houston-based team and gain hands-on experience in network administration, cybersecurity, cloud computing, and system troubleshooting. Our 6-month intensive program combines classroom instruction with real-world client projects, mentorship from industry experts, and guaranteed job placement upon completion. Enjoy competitive pay, benefits, and a clear career path in one of America's fastest-growing tech hubs.
Responsibilities
- Install, configure, and maintain hardware/software systems under expert guidance
- Monitor network performance and resolve technical issues
- Provide tier-1 customer support via phone, chat, and remote access
- Document technical procedures and maintain system documentation
- Collaborate with senior engineers on infrastructure projects
- Complete industry certifications (CompTIA A+, Network+) during training
- Participate in weekly skill development workshops
Qualifications
- No prior IT experience required – open to career changers and recent graduates
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and teamwork skills
- Willingness to learn and adapt to new technologies
- Valid driver's license and reliable transportation
- Pass background check and drug screening