Job Description
Launch your tech career with paid training and zero upfront costs! TechStart Philadelphia offers a comprehensive 12-week IT Support program designed to transform motivated individuals into certified professionals. Our entry-level trainee position combines hands-on experience with industry-recognized certifications (CompTIA A+, Google IT Support), mentorship from senior engineers, and guaranteed job placement upon graduation. No prior tech experience required—just determination and eagerness to learn in Philadelphia's growing tech hub.
What makes us different? We invest in your future through 100% tuition-covered training, competitive salary during the program, and direct pipeline to full-time roles with our partner companies. Join 200+ alumni now thriving as IT Support Specialists, Network Engineers, and Cloud Technicians across the region.
Responsibilities
- Complete 12-week intensive IT curriculum covering hardware, networking, security, and cloud basics
- Participate in daily hands-on labs troubleshooting Windows/macOS systems
- Earn CompTIA A+ and Google IT Support Professional certifications
- Shadow senior engineers resolving real-world helpdesk tickets
- Develop documentation and knowledge base articles for internal systems
- Collaborate on cross-departmental tech projects during the program
- Transition to full-time role supporting enterprise infrastructure
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy (email, internet, file management)
- Strong problem-solving and critical thinking abilities
- Excellent written and verbal communication skills
- Reliable transportation to our downtown Philadelphia campus
- Passion for technology and willingness to learn new skills
- Ability to commit to 40-hour training schedule (9am-5pm)
- Philadelphia residency required (proof of address)