Job Description
Launch your tech career with free industry training from TechBridge Solutions! We're seeking motivated IT Support Trainees for our Washington DC headquarters. No prior experience required – our comprehensive 12-week program covers networking, cybersecurity, cloud fundamentals, and helpdesk operations. Work alongside certified professionals while earning competitive pay and benefits.
Why Join Us?
- Free certification training (CompTIA A+, Google IT Support)
- Mentorship from senior engineers
- Full-time position with benefits
- Clear career advancement path
Responsibilities
- Install and configure hardware/software systems
- Provide Tier 1 helpdesk support to staff
- Document IT procedures and troubleshooting guides
- Assist with network maintenance tasks
- Participate in cybersecurity awareness training
- Collaborate with cross-functional teams
- Complete weekly training modules and assessments
Qualifications
- High school diploma or equivalent
- Basic computer literacy (Windows/Office)
- Strong problem-solving aptitude
- Excellent written and verbal communication
- Ability to learn technical concepts quickly
- Customer service mindset
- Valid driver's license preferred