Job Description
Join our dynamic team as an IT Support Specialist and receive comprehensive training to launch your career in technology! We're seeking motivated individuals passionate about tech who want to grow with industry-leading experts. Our paid training program covers cloud systems, cybersecurity fundamentals, and network management—no prior experience required. Enjoy competitive benefits, career advancement opportunities, and a collaborative work environment in San Jose's thriving tech hub.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and maintain hardware/software systems
- Diagnose and resolve network connectivity issues
- Document technical procedures and maintain knowledge base
- Collaborate with IT team on infrastructure projects
- Train end-users on new technologies and best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving and communication abilities
- Willingness to learn new technologies through our training program
- Ability to work independently and in team environments
- Customer service experience a plus