Job Description
Transform your career with our comprehensive paid IT training program! TechAdvance Academy in San Francisco is seeking motivated individuals to become certified IT Support Specialists. No prior experience required – we invest in your growth through hands-on training, mentorship, and industry certifications. Join our collaborative team at the heart of Silicon Valley and build a future-proof career in technology.
What We Offer:
• 12-week paid training program covering cloud computing, cybersecurity, and network administration
• Dedicated mentorship from senior engineers
• Guaranteed full-time position post-certification
• Competitive salary with performance-based bonuses
• Comprehensive benefits package including health insurance and retirement plans
Responsibilities
- Provide Tier 1/2 technical support for hardware/software issues
- Deploy and manage cloud infrastructure (AWS/Azure)
- Implement cybersecurity protocols and incident response
- Train end-users on new technology systems
- Collaborate with cross-functional teams on IT projects
- Document technical processes and maintain knowledge base
- Monitor system performance and optimize IT operations
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong communication and customer service abilities
- Willingness to obtain CompTIA A+/Network+ certifications
- Ability to work flexible hours including occasional weekends
- Passion for continuous learning in emerging technologies
- Valid California driver's license (for occasional on-site visits)