Job Description
Launch your tech career with our paid training program! TechGrowth Solutions is urgently hiring motivated Entry-Level IT Support Specialists in Omaha, NE. No prior experience required – we provide comprehensive paid training to transform beginners into industry professionals. Enjoy competitive pay, full benefits, and a clear growth path in one of America's fastest-growing tech hubs.
Join our dynamic team in Omaha's thriving tech ecosystem, where innovation meets opportunity. Our 12-week paid training program covers networking, cybersecurity basics, cloud infrastructure, and customer service excellence. Upon completion, you'll become a certified IT Support Specialist ready to serve our diverse client base across Nebraska and Texas.
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex network solutions
- Participate in ongoing skills development and certification programs
- Deliver exceptional customer service with problem-first approach
- Support cybersecurity best practices across client environments
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong communication and customer service aptitude
- Ability to learn technical concepts quickly
- Problem-solving mindset with attention to detail
- Valid driver's license for occasional on-site visits
- Willingness to obtain CompTIA A+ certification during training
- US citizenship or permanent residency required