Job Description
Launch your tech career with our comprehensive paid training program! TechStart Academy is seeking motivated individuals with no prior IT experience for our IT Support Specialist position. You'll receive hands-on training in network administration, cybersecurity fundamentals, and cloud technologies while earning a competitive salary. Join our innovative team and gain industry-recognized certifications that will propel your career forward in New York's thriving tech sector.
We provide a supportive learning environment with mentorship from industry experts, flexible training schedules, and guaranteed employment upon successful completion. This is your opportunity to transition into a high-demand field with zero upfront costs.
Responsibilities
- Install, configure, and maintain computer hardware and software systems
- Provide technical support to resolve user issues via phone, email, and in-person
- Monitor network performance and implement security protocols
- Create and maintain technical documentation and knowledge base articles
- Collaborate with cross-functional teams on system upgrades and maintenance
- Train end-users on new technologies and best practices
- Participate in ongoing professional development to stay current with industry trends
Qualifications
- High school diploma or equivalent required
- No prior IT experience necessary – we train you from the ground up
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Basic computer literacy and willingness to learn technical concepts
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation (for on-site support)
- Pass background check and pre-employment assessment