Job Description
Join TechStart Innovations' dynamic team as an Entry Level IT Support Specialist! We're urgently seeking motivated individuals with no prior experience to launch their tech careers in Jacksonville's growing digital landscape. Enjoy comprehensive training, mentorship from industry experts, and a collaborative environment where your growth matters. This full-time role offers competitive compensation, benefits package, and clear advancement paths. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Provide technical support via phone, email, and in-person for hardware/software issues
- Install, configure, and troubleshoot desktop systems and peripherals
- Assist with network connectivity and basic system administration tasks
- Document technical issues and maintain accurate service logs
- Collaborate with senior IT staff on infrastructure improvements
- Train employees on new software and technology best practices
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and professionalism
- No prior IT experience required – training provided