Job Description
Launch your tech career with our fully paid IT Support Specialist training program! No experience required – we invest in motivated individuals eager to grow in the tech industry. Our comprehensive 12-week curriculum covers networking, cybersecurity fundamentals, cloud computing, and system administration. Upon completion, you'll transition into a full-time role with competitive benefits, career advancement opportunities, and ongoing mentorship. Join Portland's thriving tech ecosystem and gain in-demand skills while earning a salary from day one.
Responsibilities
- Complete 40 hours/week of hands-on technical training in enterprise systems
- Master cloud platforms (AWS/Azure) and network infrastructure troubleshooting
- Develop cybersecurity best practices and incident response protocols
- Provide Tier 1-2 user support for 500+ employees during training phase
- Collaborate with senior engineers on real-world system deployments
- Document technical processes and create knowledge base articles
- Participate in agile sprints and code reviews for internal tools
Qualifications
- No prior IT experience required – we train from the ground up!
- High school diploma or equivalent; college degree preferred
- Strong problem-solving abilities and attention to detail
- Basic computer literacy with willingness to learn complex systems
- Excellent communication skills for technical documentation
- Valid driver's license and reliable transportation
- Pass background check and pre-employment skills assessment
- Commitment to completing the full 12-week training program