Job Description
Are you ready to launch a successful career in Information Technology? Horizon Digital Solutions is excited to announce a Paid Training Program for aspiring IT Support Specialists in Fort Worth, Texas.
We are looking for driven, self-motivated individuals who are eager to learn and grow. This is not just a job; it is a career launchpad. You will receive industry-recognized training, mentorship from senior engineers, and a clear path to promotion. Join a team that values innovation, integrity, and professional development.
Why Join Us?
- Competitive Pay: Earn a competitive salary while you learn.
- Full Benefits: Health, dental, and vision insurance from day one.
- Career Growth: Clear trajectory for advancement within the IT sector.
- Modern Environment: Work with cutting-edge technology in a collaborative culture.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal employees and clients via phone and email.
- Install, configure, and troubleshoot hardware, software, and peripheral devices.
- Manage and maintain the company’s network infrastructure and security systems.
- Document technical issues, resolutions, and procedures to improve system efficiency.
- Collaborate with the IT team to implement new software deployments and upgrades.
- Respond to help desk tickets in a timely and professional manner.
Qualifications
- High school diploma or GED required; Associate’s degree in IT or related field is a plus.
- Willingness to participate in an intensive 12-week paid training program.
- Basic computer literacy and understanding of operating systems (Windows, macOS, Linux).
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent verbal and written communication skills.
- Ability to work independently as well as part of a team.