Job Description
Launch your career in technology with our comprehensive paid training program! Atlanta Tech Academy is seeking motivated individuals with no prior experience for our IT Support Specialist role. We provide all necessary training, certification prep, and mentorship to transform you into a qualified IT professional. Join our team of innovators in Atlanta's thriving tech hub and build a stable, future-proof career path with competitive compensation and growth opportunities.
What We Offer:
- 6-week paid training program (40 hrs/week)
- Industry-recognized certifications (CompTIA A+, Google IT Support)
- Full-time position with benefits post-training
- Career advancement pathways
- Mentorship from senior engineers
Responsibilities
- Provide technical support for hardware, software, and network systems
- Diagnose and resolve user issues via remote and onsite supportMaintain and update documentation for IT systems
- Collaborate with team on cybersecurity best practices
- Install and configure workstations and peripherals
- Train end-users on new technologies
- Participate in ongoing skill development
Qualifications
- No prior experience required - open to career changers
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical skills
- Excellent written and verbal communication
- Basic computer literacy (Windows, Office Suite)
- Ability to learn technical concepts quickly
- Customer service mindset with patience
- Must pass technical aptitude assessment