Job Description
Launch your tech career with our paid training program! No experience required—just your eagerness to learn. As an IT Support Specialist, you'll receive comprehensive hands-on training in networking, cybersecurity, and system administration. Join our dynamic team in Nashville and gain industry-recognized certifications while earning a competitive salary. We're committed to your growth with mentorship programs and clear advancement paths into senior technical roles.
What makes us special? Our 6-month paid training curriculum combines classroom learning and real-world projects. You'll work alongside certified professionals in a collaborative environment that values innovation and continuous improvement. Upon completion, you'll transition into a permanent full-time position with benefits including health insurance, retirement plans, and professional development stipends.
Responsibilities
- Provide technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document technical procedures and create user guides
- Collaborate with cross-functional teams on system upgrades
- Monitor network performance and security protocols
- Train end-users on new technologies and best practices
- Troubleshoot and resolve escalated technical problems
- Participate in on-call rotation for emergency support
Qualifications
- High school diploma or equivalent required
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Basic computer literacy (Windows, macOS, Office Suite)
- Willingness to obtain CompTIA A+ certification
- Ability to work in a fast-paced environment
- Attention to detail and organizational skills
- Passion for technology and continuous learning