Job Description
Launch your tech career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals to join our IT Support Specialist training cohort in Dallas. No prior experience required – we invest in your growth through hands-on instruction, mentorship, and real-world projects. As a trainee, you'll gain industry-recognized certifications while earning a competitive salary. Our 12-week program covers network fundamentals, cybersecurity basics, cloud technologies, and system administration. Join our collaborative team and build a future-proof career in one of America's fastest-growing tech hubs.
Responsibilities
- Participate in intensive technical training modules (40 hours/week)
- Complete certification exams for CompTIA A+ and Google IT Support Professional
- Shadow senior technicians on client installations and troubleshooting
- Document technical procedures and create knowledge base articles
- Assist with basic hardware/software diagnostics under supervision
- Develop incident response protocols for common IT issues
- Contribute to team innovation projects using emerging technologies
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and critical thinking abilities
- Basic computer literacy and internet navigation skills
- Excellent written and verbal communication
- Ability to work in fast-paced, team-oriented environments
- Commitment to completing certification requirements
- Valid driver's license for occasional client site visits
- Pass background check and drug screening