Job Description
Launch your tech career in Atlanta with our comprehensive paid training program! No prior experience required – we provide all necessary training to transform you into a skilled IT Support Specialist. Join our dynamic team and gain hands-on experience with cutting-edge technologies while earning a competitive salary. This 12-week intensive program covers networking, cybersecurity basics, cloud fundamentals, and customer service excellence. Upon completion, you'll receive industry-recognized certifications and a guaranteed full-time position with our growing Atlanta-based tech firm.
We're seeking motivated individuals passionate about technology and committed to professional growth. Our program combines classroom instruction, mentorship from industry experts, and real-world project experience. Enjoy full benefits including health insurance, 401(k) matching, and paid time off from day one of your permanent role.
Responsibilities
- Provide technical support to clients via phone, email, and in-person troubleshooting
- Install, configure, and maintain hardware and software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams to resolve complex technical problems
- Implement security protocols to protect company data and systems
- Train end-users on new technologies and best practices
- Participate in ongoing professional development and certification programs
Qualifications
- No prior technical experience required – passion for technology is essential
- High school diploma or equivalent required; college degree preferred
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Basic computer literacy and willingness to learn new technologies
- Valid driver's license and reliable transportation
- Must pass background check and drug screening