Job Description
Launch your career in technology with our comprehensive paid training program! Omaha Tech Solutions is urgently hiring motivated individuals for entry-level IT Support Specialist positions in Omaha, Nebraska with flexible remote work options. No prior experience required – we provide hands-on training to transform you into a tech professional. Join our dynamic team and gain industry-recognized certifications while earning a competitive salary. This is your opportunity to build a stable career in Omaha's growing tech sector with full benefits and career advancement paths.
Responsibilities
- Provide remote technical support to clients via phone, email, and chat
- Diagnose and resolve hardware/software issues including Windows/macOS systems
- Install and configure network equipment and peripherals
- Document support tickets and maintain accurate records in CRM systems
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing training to enhance technical skills
- Adhere to company security protocols and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to learn technical concepts quickly
- Self-motivated with strong time management skills
- Comfortable working independently in a remote environment
- Valid driver's license (for occasional on-site visits)