Job Description
Are you looking to kickstart a career in Information Technology?
TechHorizon Solutions is urgently hiring for an IT Support Specialist in Indianapolis, IN. We are proud to offer a comprehensive training program for motivated individuals ready to launch a successful tech career. No prior experience is required—just a strong work ethic and a desire to learn.
As a rapidly growing company, we need talented individuals to join our support team. This role is perfect for career switchers or recent graduates seeking a structured path in IT.
Why Join Us?
- Full Training Provided: We invest in your growth with expert-led certification courses.
- Competitive Salary: Starting at $45,000 with opportunities for rapid advancement.
- Modern Environment: Work with cutting-edge technology and a collaborative team.
Responsibilities
- Provide tier-1 technical support to internal employees via phone, email, and in-person.
- Troubleshoot hardware, software, and network connectivity issues.
- Assist with the deployment and maintenance of desktop environments and peripherals.
- Maintain accurate documentation of technical issues and resolutions.
- Collaborate with senior engineers to resolve complex technical challenges.
Qualifications
- High school diploma or equivalent (Associate's degree preferred).
- Basic understanding of computer operating systems (Windows/macOS).
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Willingness to obtain industry-standard IT certifications during training.