Job Description
Join Our Dynamic Team in Austin, TX!
Are you a recent graduate or career-changer eager to break into tech? TechGrowth Solutions is urgently hiring motivated Entry Level IT Support Specialists to join our growing Austin team. No prior experience required – we provide comprehensive training to launch your career in information technology. Enjoy competitive benefits, mentorship opportunities, and a collaborative work environment at our state-of-the-art facility.
Why Apply?
- Launch your tech career with zero experience
- Full-time position with competitive salary ($45K-$55K)
- Industry-leading training and certification programs
- Opportunities for rapid advancement
- Modern Austin workplace with flexible scheduling options
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with network administration and security protocols
- Manage helpdesk ticket systems and user inquiries
- Install and configure computer systems and peripherals
- Document technical procedures and create knowledge base articles
- Collaborate with senior IT staff on infrastructure projects
- Participate in ongoing training to stay current with technologies
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Strong written and verbal communication abilities
- Customer service mindset and patience
- Eagerness to learn technical concepts
- Ability to work independently and in teams
- Valid driver's license (company vehicle provided for field work)
- Pass background check and drug screening