Job Description
Join our award-winning healthcare team as an Immediate Hire Front Desk Receptionist in the heart of New Orleans! We're seeking a polished professional to be the first point of contact for our prestigious clinic. This role offers competitive pay, comprehensive benefits, and a vibrant work environment in the city's iconic French Quarter district.
Harmony Healthcare Group is renowned for patient-centered care and cutting-edge medical services. As a receptionist, you'll embody our commitment to excellence while supporting our diverse patient community. Apply today to start your career journey with us immediately!
Responsibilities
- Manage patient check-in/out processes efficiently using our EMR system
- Answer and direct incoming calls with exceptional phone etiquette
- Schedule appointments and maintain accurate patient records
- Assist with insurance verification and billing inquiries
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential information with strict HIPAA compliance
- Represent our brand through professional demeanor and patient advocacy
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EMR systems (Epic or Athena preferred)
- Exceptional communication and multitasking abilities
- Strong organizational skills with attention to detail
- Ability to remain calm under pressure in fast-paced environments
- High school diploma or equivalent (college degree preferred)
- Valid Louisiana driver's license (if required for occasional errands)
- Spanish language fluency is a plus