Job Description
Join our award-winning customer support team in Corpus Christi! We're seeking motivated Call Center Agents to start immediately. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment where your voice makes a difference. No experience necessary – full training provided!
Why Work With Us?
• Flexible scheduling options
• Health, dental, and vision insurance
• 401(k) with company match
• Career advancement opportunities
• Modern, tech-equipped workspace
Responsibilities
- Handle inbound/outbound customer calls with professionalism
- Resolve billing inquiries and technical support issues
- Document interactions accurately in CRM systems
- Meet daily performance metrics (AHT, CSAT)
- Collaborate with team to improve service quality
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- Strong communication skills (English/Spanish bilingual a plus)
- Ability to type 30+ WPM
- Customer service mindset and problem-solving aptitude
- Reliable transportation to Harbor Drive location
- Flexible availability for day/evening/weekend shifts