Job Description
Join our award-winning paid training program and launch your career in IT! TechGrowth Solutions is seeking motivated individuals for our full-time IT Support Specialist role in Indianapolis. No prior experience required – we provide comprehensive hands-on training in networking, security, and system administration. This position offers a clear career path with growth opportunities to senior roles. Enjoy competitive pay, full benefits, and a supportive team environment. Transform your passion for technology into a stable career with us!
Responsibilities
- Provide technical support to clients via phone, email, and remote access
- Install, configure, and troubleshoot hardware/software systems
- Document technical issues and resolutions in ticketing systems
- Collaborate with team members on complex technical projects
- Participate in ongoing training to enhance technical skills
- Maintain network security protocols and best practices
- Support system upgrades and migrations
Qualifications
- High school diploma or equivalent (college preferred)
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Basic computer literacy and internet navigation
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional on-site visits)
- Pass background check and drug screening