Job Description
Join our award-winning banking team as a Bank Teller Trainee in Albuquerque, NM! Southwest Financial Group is seeking motivated individuals with exceptional customer service skills to launch their financial services career. This comprehensive training program combines classroom instruction with hands-on experience in our state-of-the-art branch locations. We offer competitive compensation, full benefits, and clear advancement pathways to become a fully licensed Financial Services Representative.
As a trainee, you'll receive personalized coaching from industry experts while mastering core banking operations, fraud prevention techniques, and relationship-building strategies. Our supportive environment encourages professional growth through mentorship programs and ongoing educational opportunities.
Responsibilities
- Process customer transactions including deposits, withdrawals, transfers, and loan payments with 100% accuracy
- Provide exceptional customer service while resolving inquiries regarding accounts, products, and services
- Adhere to strict security protocols and anti-fraud measures to protect customer assets
- Actively promote bank products and services to meet customer financial needs
- Maintain precise records of all transactions using banking software systems
- Collaborate with branch team to achieve sales and service goals
- Participate in ongoing training to develop financial acumen and compliance knowledge
Qualifications
- High school diploma or equivalent required; college degree preferred
- Minimum 6 months cash handling or customer service experience
- Strong mathematical aptitude and attention to detail
- Proficient in basic computer applications (MS Office, email)
- Ability to multitask in a fast-paced environment
- Excellent verbal communication and interpersonal skills
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and credit screening