Job Description
Join Philadelphia's premier financial institution as a Bank Teller Trainee and launch your career in finance with industry-leading compensation. Our comprehensive 12-week paid training program combines classroom instruction with hands-on experience at our downtown flagship branch. You'll master customer service excellence, transaction processing, and fraud prevention while earning a competitive salary with full benefits including health insurance, 401(k) matching, and paid time off.
This high-paying entry-level role offers clear advancement pathways to senior teller and personal banker positions. Our award-winning training program is designed for career changers and recent graduates seeking stability in the financial sector. No prior banking experience required – we invest in talent and provide all necessary certifications.
Responsibilities
- Process customer transactions with 100% accuracy while maintaining compliance with federal banking regulations
- Deliver exceptional customer service through problem-solving and relationship-building techniques
- Train on advanced fraud detection protocols and security procedures
- Develop expertise in cross-selling bank products and services
- Participate in daily branch operations including cash handling and balancing
- Complete mandatory banking certifications (ACH, Reg E, BSA) during training period
- Contribute to branch performance goals through customer satisfaction metrics
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong mathematical aptitude and attention to detail
- Excellent communication and interpersonal skills
- Ability to stand for extended periods and handle cash transactions
- Proficiency with basic computer applications and willingness to learn banking software
- Pass background check and pre-employment drug screening
- Valid Pennsylvania driver's license (if required for branch mobility)
- Commitment to completing full training program (12 weeks)