Job Description
Join our award-winning team as a Front Desk Receptionist with comprehensive paid training! We're seeking a friendly and professional individual to be the first point of contact for our luxury hotel guests. No prior experience required – we provide full paid training to develop your skills in guest relations, reservation systems, and administrative tasks. Enjoy a competitive hourly wage, health benefits, and career growth opportunities in Phoenix's vibrant hospitality sector.
Why Apply?
- Full paid training program (4 weeks)
- Health insurance and retirement benefits
- Opportunities for advancement to supervisory roles
- Modern downtown Phoenix location
Responsibilities
- Manage guest check-in/check-out processes with efficiency
- Answer multi-line phones and route inquiries appropriately
- Process reservations using PMS software (training provided)
- Coordinate with housekeeping and maintenance teams
- Handle guest complaints with professionalism and empathy
- Maintain organized front desk records and documentation
- Assist with billing and payment processing
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Proficiency in Microsoft Office applications
- Ability to multitask in a fast-paced environment
- Positive attitude and strong problem-solving abilities
- Willingness to work flexible shifts including weekends
- Basic math skills for financial transactions
- Professional appearance and demeanor