Job Description
Join our award-winning team at Coastal Hospitality Solutions as a Front Desk Receptionist with comprehensive paid training! We're seeking motivated individuals with no prior experience to build a rewarding career in customer service. Our 4-week paid training program covers all essential skills including reservation systems, guest relations, and operational procedures. Enjoy competitive pay, health benefits, and clear advancement opportunities within our growing portfolio of premium properties.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and professionalism
- Answer multi-line phone systems and route calls appropriately
- Handle guest inquiries and resolve complaints with exceptional service
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Perform administrative tasks including scheduling and filing
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Proficient with basic computer systems (MS Office Suite)
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Customer-focused mindset with problem-solving aptitude
- Must pass background check and drug screening
- Willingness to work flexible schedules including weekends