Job Description
Are you a welcoming professional looking for an opportunity to make a difference in the Orlando community? Orlando Medical Center is currently seeking a dedicated and energetic Front Desk Receptionist to join our growing team.
We pride ourselves on providing top-tier healthcare services, and our front desk team is the first point of contact for our patients and partners. If you thrive in a fast-paced environment and have excellent communication skills, we want to hear from you!
Responsibilities
- Manage the front desk operations, ensuring a welcoming and organized atmosphere for all visitors and patients.
- Answer and direct incoming calls to the appropriate departments with a polite and professional demeanor.
- Schedule and confirm patient appointments using our scheduling software.
- Handle incoming and outgoing mail, faxes, and deliveries efficiently.
- Assist with basic administrative tasks, including data entry and filing.
- Answer general inquiries and provide accurate information about our services.
Qualifications
- High school diploma or GED equivalent required.
- Proven experience as a receptionist, front desk associate, or administrative assistant.
- Excellent verbal and written communication skills.
- Proficiency with MS Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong interpersonal skills with a focus on customer service and patient satisfaction.
- Must be available to work flexible hours, including occasional weekends or evenings.