Job Description
Join Miami Gateway Hospitality as a Front Desk Receptionist and start your career tomorrow! We're seeking a polished professional to deliver exceptional guest experiences at our premier downtown location. If you thrive in fast-paced environments, excel at multitasking, and possess impeccable communication skills, this is your opportunity to shine. Enjoy competitive pay, comprehensive benefits, and a vibrant workplace culture. Apply now to begin your journey with us immediately!
Responsibilities
- Welcoming and registering guests with warm professionalism
- Managing phone calls and email communications efficiently
- Coordinating office operations and maintaining front desk systems
- Handling guest inquiries and resolving issues promptly
- Managing reservations and scheduling appointments
- Coordinating with housekeeping and maintenance teams
- Processing payments and maintaining accurate records
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation systems
- Exceptional verbal and written communication skills
- Ability to multitask and prioritize in dynamic settings
- Professional appearance and courteous demeanor
- Flexibility to work varied shifts including weekends
- Bilingual (English/Spanish) preferred