Job Description
Join our award-winning team as a Front Desk Receptionist at our luxury Anaheim resort! We're offering a competitive sign-on bonus for qualified candidates who bring exceptional customer service skills and a positive attitude. Enjoy a supportive work environment, career advancement opportunities, and comprehensive benefits package including health insurance and paid time off.
Why You'll Love Working Here:
- Sign-on bonus up to $1,500
- Free on-site parking and meal discounts
- Employee recognition programs
- Professional development training
Responsibilities
- Manage check-in/check-out procedures for guests with efficiency and warmth
- Handle phone calls, emails, and in-person inquiries professionallyCoordinate reservations and room assignments using our property management system
- Process payments and maintain accurate financial records
- Assist with guest requests and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Maintain a clean and organized reception area
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation software (e.g., Opera, Sabre)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of MS Office Suite
- Flexibility to work weekends, evenings, and holidays
- High school diploma or equivalent required