Job Description
Join our award-winning team as a Front Desk Receptionist and enjoy the stability of weekly pay! We're seeking a polished professional to be the first point of contact at our Glendale location. This role offers competitive compensation, growth opportunities, and a supportive work environment. If you excel in customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Handle phone calls and digital communications with professionalism
- Process payments and maintain accurate financial records
- Assist with event coordination and room reservations
- Uphold brand standards through exceptional guest interactions
- Resolve guest concerns promptly and diplomatically
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation systems (e.g., Opera, RMS)
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Professional appearance and courteous demeanor
- Ability to work flexible shifts including weekends
- Basic knowledge of MS Office Suite
- High school diploma or equivalent required