Job Description
Join our award-winning team as the face of Louisville Premier Hospitality Group! We're seeking a dynamic Front Desk Receptionist to deliver exceptional guest experiences in our downtown Louisville location. Enjoy a competitive salary, comprehensive benefits package, and a $2,500 sign-on bonus for immediate hires. This is your opportunity to launch a rewarding career in hospitality while making a daily impact in our vibrant community.
Our ideal candidate thrives in fast-paced environments, possesses excellent communication skills, and takes pride in creating welcoming atmospheres. If you're passionate about hospitality and ready to grow with us, apply today!
Responsibilities
- Manage front desk operations including check-in/check-out procedures for guests
- Handle incoming calls, emails, and inquiries with professionalism and efficiency
- Coordinate meeting room bookings and facility scheduling
- Maintain accurate guest records and reservation systems
- Assist with administrative tasks including filing, data entry, and report generation
- Collaborate with housekeeping and maintenance teams to resolve guest requests
- Represent company brand standards through exceptional customer service
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in Microsoft Office Suite and reservation software
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to work flexible hours including weekends and holidays
- High school diploma or equivalent required
- Proven problem-solving and conflict resolution skills
- Positive attitude with guest-first mentality