Job Description
Welcome to Coastal Health & Wellness Center, where we are dedicated to providing exceptional care to our community. We are currently seeking a highly organized and personable Front Desk Receptionist to join our dynamic team in Corpus Christi.
We believe our team members are our greatest asset. That’s why we are proud to offer a $500 Sign-On Bonus to qualified candidates who join us! This is an excellent opportunity to launch or advance your career in a supportive, patient-centered environment.
In this role, you will be the first point of contact for our patients and visitors, setting the tone for their entire experience with our clinic. You will manage front desk operations with precision and warmth, ensuring that every individual feels welcomed and valued.
Responsibilities
- Greet patients and visitors warmly and professionally upon arrival to ensure a positive first impression.
- Manage incoming calls with empathy and efficiency, routing inquiries to the appropriate department or staff member.
- Verify patient insurance information and process check-ins accurately to streamline clinic operations.
- Schedule patient appointments using our electronic health record (EHR) system and send confirmations.
- Maintain a tidy, organized front desk area and waiting room environment.
- Handle incoming mail, faxes, and correspondence in a timely and professional manner.
- Assist with administrative tasks such as filing, data entry, and inventory management as needed.
Qualifications
- High school diploma or equivalent required; additional clerical or medical experience is a plus.
- Proven experience in a front desk or customer service role is preferred.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and basic computer operations.
- Strong interpersonal skills with a focus on customer satisfaction and patience.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Professional appearance and demeanor.