Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive an immediate $2,500 sign-on bonus! We're seeking a polished professional to be the first point of contact for our prestigious Orlando practice. This role combines exceptional customer service with administrative excellence in a modern, fast-paced environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of Florida's most vibrant cities.
Responsibilities
- Deliver exceptional customer service as the primary point of contact for patients and visitors
- Manage multi-line phone system with professional call routing and message handling
- Coordinate patient check-in/out processes and maintain accurate appointment schedules
- Perform administrative tasks including data entry, filing, and document management
- Assist with billing inquiries and insurance verification processes
- Maintain a clean, organized, and welcoming reception area
- Collaborate with clinical teams to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and practice management software
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced healthcare environment
- Professional appearance and positive demeanor
- Basic knowledge of medical terminology (preferred)