Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Premier Medical Group! We're seeking a charismatic professional to serve as the first point of contact for our patients in Jacksonville, FL. In this vital role, you'll create exceptional first impressions while managing our bustling front desk operations. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your growth is prioritized. If you're passionate about patient care and thrive in dynamic settings, apply today to become the face of our practice!
Responsibilities
- Manage patient check-in/check-out processes with precision and warmth
- Answer multi-line phone system and route inquiries efficiently
- Schedule appointments using Epic EMR system while maintaining calendar accuracy
- Verify insurance eligibility and collect co-pays using HIPAA-compliant protocols
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain organized filing systems for patient records and administrative documents
- Assist with medical billing coding and claim submissions when required
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of front desk or medical reception experience
- Proficiency with EMR systems (Epic experience highly valued)
- Exceptional customer service and conflict resolution skills
- Knowledge of HIPAA compliance and medical terminology
- Advanced proficiency in Microsoft Office Suite
- Ability to multitask in fast-paced healthcare environment
- Valid Florida driver's license and reliable transportation