Job Description
Join our dynamic team as a Front Desk Receptionist at Premier Healthcare Solutions in Laredo, TX! We're urgently seeking a polished professional to be the first point of contact for our esteemed clients. This high-impact role offers competitive compensation, comprehensive benefits, and growth opportunities in a thriving healthcare environment. If you excel in customer service, multitasking, and creating memorable first impressions, apply today!
Responsibilities
- Manage incoming calls, emails, and visitor inquiries with exceptional professionalism
- Schedule appointments and maintain accurate patient records in our digital system
- Coordinate office operations including mail processing, supply inventory, and facility management
- Assist with billing inquiries and insurance verification processes
- Collaborate with clinical staff to ensure seamless patient flow and satisfaction
- Uphold HIPAA compliance and strict confidentiality standards
Qualifications
- Minimum 2 years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and electronic health record systems
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- High school diploma or equivalent; college degree preferred
- Bilingual English/Spanish proficiency required
- Valid Texas driver's license and reliable transportation