Job Description
Join our dynamic team at Nashville Premier Healthcare as a Front Desk Receptionist and be the welcoming face of our state-of-the-art facility! We're seeking a polished professional to deliver exceptional patient experiences while managing daily administrative operations. This role offers growth opportunities in a supportive environment with competitive benefits including health insurance, 401(k) matching, and paid time off. If you thrive in fast-paced settings and possess exceptional interpersonal skills, apply today to become an integral part of our patient-first culture.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Answer multi-line phone system, route calls, and take detailed messages
- Coordinate appointment scheduling and manage calendar systems
- Process insurance verification and collect patient payments
- Maintain organized patient records and confidential documentation
- Assist with administrative tasks including filing, scanning, and data entry
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years experience in medical or administrative reception
- Proficiency with EMR systems (Epic or NextGen preferred)
- Exceptional communication and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to remain calm under pressure during peak hours
- Basic knowledge of medical terminology and HIPAA compliance