Job Description
Join our award-winning healthcare team as a Front Desk Receptionist in Tulsa, OK! We're offering a competitive $1,500 sign-on bonus for qualified candidates who start before [Date]. Be the first point of contact for patients in our state-of-the-art facility while enjoying comprehensive benefits, career growth opportunities, and a supportive work environment. Apply today to claim your bonus!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Answer and route multi-line phone systems while maintaining professional call standards
- Schedule appointments using Epic EHR system with 98% accuracy
- Collect and verify insurance information, updating records in real-time
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain organized reception area and manage office supplies inventory
- Resolve patient inquiries with proactive problem-solving skills
Qualifications
- High school diploma or equivalent (college preferred)
- 2+ years of front desk/reception experience in healthcare
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution abilities
- Ability to multitask in fast-paced clinical environments
- Basic medical terminology knowledge required
- Positive attitude with strong customer service focus
- Flexibility to work occasional weekends/holidays