Job Description
Join our award-winning medical team as a Front Desk Receptionist at Premier Healthcare Group in Phoenix! We're seeking a dynamic professional to create exceptional first impressions for our patients while ensuring seamless operations. This role is perfect for organized individuals who thrive in fast-paced environments and want to make a real impact in healthcare administration.
We offer competitive compensation, comprehensive benefits including medical/dental/vision, paid time off, and opportunities for career growth within our expanding network. Our state-of-the-art facility features modern amenities and a supportive team culture.
Responsibilities
- Manage patient check-in/out processes with accuracy and efficiency
- Schedule appointments and maintain electronic health records
- Answer multi-line phones and route calls appropriately
- Collect co-pays and verify insurance information
- Coordinate with clinical staff for patient flow management
- Maintain clean and organized reception area
- Process incoming mail and manage office supplies
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with scheduling software (e.g., Epic, Athenahealth)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical setting
- Strong attention to detail and organizational abilities
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required