Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Mesa Valley Medical Center! We're urgently seeking a polished professional to create exceptional first impressions for our diverse patient community. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your administrative expertise directly impacts patient satisfaction. Apply today and become part of Mesa's premier healthcare experience!
Responsibilities
- Manage patient check-in/check-out processes efficiently using Epic EHR software
- Answer multi-line phone system with exceptional professionalism and empathy
- Schedule and confirm appointments while maintaining precise calendar management
- Verify insurance coverage and collect co-payments accurately
- Coordinate with clinical teams to ensure seamless patient flow
- Maintain secure patient records and confidentiality protocols
- Resolve patient inquiries with solutions-oriented communication
Qualifications
- Minimum 2 years front desk/reception experience in healthcare setting
- Proficiency with EHR systems (Epic preferred)
- Exceptional customer service and conflict resolution skills
- Strong attention to detail and multitasking abilities
- Valid Arizona driver's license and reliable transportation
- Ability to work flexible shifts including weekends
- CPR certification preferred (training provided if needed)