Job Description
Join our dynamic healthcare team as a Front Desk Receptionist in Kansas City! We're seeking a polished professional to be the first point of contact for patients, visitors, and staff. Enjoy competitive compensation, comprehensive benefits, and a supportive work environment where your contributions make a daily impact. Apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Handle multi-line phone system with exceptional call routing and etiquette
- Coordinate appointment scheduling and calendar management for 15+ providers
- Process insurance verifications and collect co-payments accurately
- Prepare daily reports and maintain electronic health records (EHR) systems
- Assist with patient inquiries regarding services and billing procedures
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year experience in medical office reception or customer service role
- Proficiency with EHR systems (Epic or similar preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced environment
- Basic knowledge of medical terminology and insurance protocols
- High school diploma or equivalent required