Job Description
Are you a friendly, organized professional looking to make a lasting first impression? Apex Medical Center in Orlando, FL, is seeking a dedicated Front Desk Receptionist to join our dynamic team. We offer a competitive salary and a generous Sign-On Bonus for the right candidate!
In this pivotal role, you will serve as the face of our organization, ensuring our patients and guests feel welcomed and valued from the moment they walk through the door. We are looking for someone who excels in customer service, possesses strong organizational skills, and thrives in a fast-paced medical environment.
Why Join Us?
- Generous Sign-On Bonus
- Competitive hourly wage ($15.00 - $20.00/hr)
- Health, Dental, and Vision Insurance
- Professional development opportunities
Location: Orlando, FL (United States)
Responsibilities
- Greet patients and visitors warmly, managing the front desk area with professionalism.
- Answer incoming calls promptly and professionally, directing them to the appropriate department or personnel.
- Manage appointment scheduling and patient check-in processes to ensure smooth daily operations.
- Handle incoming and outgoing mail, packages, and faxes with accuracy.
- Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
- Process payments and handle insurance verification as needed.
- Assist with general office duties and special projects as assigned by management.
Qualifications
- High school diploma or GED required.
- Previous experience as a receptionist or in a customer service role preferred.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and medical software.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a busy environment.
- Professional demeanor and a customer-first attitude.
- Flexibility to work occasional evenings or weekends.