Job Description
We're urgently seeking a dynamic Front Desk Receptionist to join our award-winning healthcare team in Glendale, AZ. This is your chance to make a first impression that matters in a fast-paced, patient-centered environment. You'll be the face of our practice, delivering exceptional customer service while managing critical administrative functions. We offer competitive pay, comprehensive benefits, and a supportive team culture focused on growth and excellence. Apply today to start your career with us!
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Answer multi-line phone systems, triage calls, and schedule appointments
- Process insurance verifications and collect co-pays accurately
- Maintain immaculate front desk appearance and patient waiting areas
- Coordinate with clinical staff to ensure seamless patient flow
- Handle patient inquiries with empathy and professionalism
- Utilize EHR systems (e.g., Epic, Cerner) for data entry and records management
- Assist with administrative tasks like filing, scanning, and correspondence
Qualifications
- Minimum 1 year experience in front desk/reception role
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and scheduling software
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure environments
- Basic medical terminology knowledge preferred
- Valid Arizona driver's license and reliable transportation
- High school diploma or equivalent required