Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Durham Medical Center! We're seeking a polished professional to serve as the first point of contact for patients and visitors. Enjoy a fully equipped workstation with modern technology, competitive benefits, and a supportive environment where your skills shine. Our commitment to excellence starts with you!
Responsibilities
- Manage patient check-in/out processes using our advanced EMR system
- Coordinate multi-specialty appointments with precision and care
- Maintain immaculate reception area and medical equipment stations
- Handle confidential patient information with HIPAA compliance
- Assist with insurance verification and billing documentation
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years receptionist experience in healthcare setting
- Proficiency with medical office software (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- High school diploma or equivalent; certification preferred
- Ability to operate multi-line phone systems and office equipment
- Strong organizational skills with attention to detail