Job Description
Join our award-winning team at Pacific Coast Wellness Center as a Front Desk Receptionist where we provide all necessary equipment to ensure your success! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers a supportive environment with modern technology and comprehensive training. Enjoy competitive pay, benefits, and the satisfaction of making a meaningful impact in our community.
Why You'll Love Working Here:
- State-of-the-art office equipment provided
- Comprehensive medical/dental/vision benefits
- 401(k) with employer match
- Paid time off and holidays
- Career advancement opportunities
Responsibilities
- Manage patient check-in/out procedures using our provided iPad systems
- Answer and route incoming calls through our VoIP phone system
- Schedule appointments using our electronic health record (EHR) software
- Maintain organized patient files and digital records
- Process insurance verification and documentation
- Coordinate with clinical staff using our internal messaging platform
- Manage office inventory and equipment maintenance requests
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proficiency with office equipment (scanners, printers, multi-line phones)
- Experience with EHR systems (e.g., Epic, Cerner) preferred
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Basic knowledge of insurance verification processes
- High school diploma or equivalent required