Job Description
Join our dynamic team as a Front Desk Receptionist at Premier Healthcare Solutions! We provide all necessary equipment to ensure your success, including modern computer systems, multi-line phone systems, and ergonomic workstations. As the first point of contact, you'll create exceptional patient experiences while managing administrative tasks with precision. Enjoy a supportive environment with competitive benefits and opportunities for growth in Baton Rouge's leading healthcare facility.
Responsibilities
- Manage multi-line phone systems and route incoming calls to appropriate departments
- Register patients using our advanced EHR system with provided equipment
- Coordinate appointment scheduling and maintain accurate calendars
- Handle patient check-in/check-out procedures and collect co-pays
- Process incoming/outgoing mail and manage office supplies inventory
- Maintain clean, organized reception area with provided equipment
- Assist with basic administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 1 year front desk or customer service experience
- Proficiency with Microsoft Office Suite (training provided for EHR systems)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced medical environment
- Strong attention to detail and organizational abilities
- Professional appearance and positive attitude
- Basic knowledge of medical terminology a plus