Job Description
Join our award-winning team at Orlando Premier Hospitality as a Front Desk Receptionist and receive a $2,000 sign-on bonus! We're seeking a polished professional to create exceptional first impressions for our luxury resort guests. This role offers competitive pay, comprehensive benefits, and growth opportunities in Orlando's vibrant hospitality scene. If you're passionate about customer service and thrive in fast-paced environments, apply today to start your rewarding career journey!
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle multi-line phone system and route calls appropriately
- Coordinate concierge services and local activity bookings
- Maintain accurate reservation records and billing systems
- Resolve guest inquiries with professionalism and discretion
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Florida driver's license (preferred)
- Flexible availability including nights/weekends
- Basic computer literacy with Microsoft Office Suite
- Professional appearance and demeanor